Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Munich — Kos

Planned legal compensation: 400 €

Was your flight between Munich International Airport (MUC) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight TUIfly Munich - Kos

Your claim for compensation for the TUIfly flight from Munich to Kos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Munich International Airport, you are protected by the EU's legal framework. The distance of 1 789 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Munich International Airport (MUC)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 1 789 km (~2h14)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like TUIfly.

How to know if the flight TUIfly Munich - Kos is eligible?

To determine if your trip between Munich and Kos entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Munich airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Munich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

If your TUIfly flight from Munich International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Munich International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Munich airport in case of prolonged wait?

If Munich International Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Munich remains valid. The hotel is due if TUIfly offsets your flight by one night.

Steps: how to get your 400 € from TUIfly?

It is strongly recommended to keep your TUIfly boarding pass and any communication relating to the delay suffered at Munich International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like TUIfly to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Munich - Kos section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from TUIfly should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Munich.

Help & Information

Frequently Asked Questions: Flight Munich - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Munich to Kos?

According to European Regulation EC 261/2004, the distance between MUC and KGS being 1 789 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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