Flight compensation TUIfly:
Munich — Palma de Mallorca

Refund and compensation TUIfly: route Munich to Palma de Mallorca

If your trip departing from Munich International Airport and arriving at Palma De Mallorca Airport operated by TUIfly was disrupted, you are not alone against the airline.

Given the route between Munich and Palma de Mallorca (1 216 km), the European scale provides automatic financial protection in case of failure by TUIfly.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight TUIfly Munich - Palma de Mallorca is eligible?

To determine if your trip between Munich and Palma de Mallorca entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

If your TUIfly flight from Munich International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Munich International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Munich airport in case of prolonged wait?

If Munich International Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Munich International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from TUIfly?

For your Munich - Palma de Mallorca trip, every minute counts. Note the reasons given by TUIfly staff at the Munich International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the MUC-PMI line, delays can vary according to the reactivity of TUIfly's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and TUIfly systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from TUIfly is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Munich.