Flight compensation TUIfly:
Palma de Mallorca — Stuttgart

How to be compensated by TUIfly on the Palma de Mallorca (PMI) - Stuttgart (STR) line

From Palma De Mallorca Airport airport, your departure with TUIfly to Stuttgart didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 1 139 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight TUIfly Palma de Mallorca - Stuttgart is eligible?

For an TUIfly flight from Palma de Mallorca to Stuttgart, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If TUIfly sold more seats than planned and you stay on the tarmac at Palma De Mallorca Airport, the 250 € compensation is automatic.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Not all strikes exempt the company from its obligations. If the delay of your Palma de Mallorca - Stuttgart trip is due to an internal strike within TUIfly, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Palma De Mallorca Airport or European air traffic control is an external cause over which TUIfly has no control.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Palma De Mallorca Airport, TUIfly must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Palma De Mallorca Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from TUIfly?

The formal notice letter and the collection of evidence of delay at Stuttgart Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual TUIfly flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like TUIfly sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Palma de Mallorca - Stuttgart line.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.