Flight compensation TUIfly:
Rhodos — Munich

How to be compensated by TUIfly on the Rhodos (RHO) - Munich (MUC) line

From Diagoras Airport airport, your departure with TUIfly to Munich didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 879 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight TUIfly Rhodos - Munich is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Munich International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TUIfly owes you 400 €.

Keeping your travel documents for the TUIfly RHO-MUC flight is crucial to prove that you were present at boarding at Rhodos.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rhodos airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by TUIfly staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Diagoras Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Rhodos airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Diagoras Airport airport, TUIfly is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Diagoras Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from TUIfly?

The formal notice letter and the collection of evidence of delay at Munich International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the TUIfly website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

On the RHO-MUC line, delays can vary according to the reactivity of TUIfly's legal department.

If your file is particularly solid regarding the incident occurred on the Rhodos - Munich section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from TUIfly should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Rhodos.