Flight compensation TUIfly:
Stuttgart — Fuerteventura

Legal right to compensation: TUIfly flight between Stuttgart and Fuerteventura

The STR - FUE route operated by TUIfly experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Stuttgart and Fuerteventura (2 991 km), the European scale provides automatic financial protection in case of failure by TUIfly.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Stuttgart Airport, the European regulation applies in full.

How to know if the flight TUIfly Stuttgart - Fuerteventura is eligible?

Don't confuse ticket refund and legal compensation! Even if TUIfly offers you a voucher for your Stuttgart - Fuerteventura flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 2 991 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TUIfly is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Stuttgart airport in case of prolonged wait?

If Stuttgart Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

Your forced stay at Stuttgart shouldn't cost you a penny more than originally planned for your STR-FUE trip.

Steps: how to get your 400 € from TUIfly?

Starting a procedure against TUIfly for a flight from Stuttgart to Fuerteventura can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from TUIfly. An expert can reduce this time by half.

A collective action on the TUIfly flight from Stuttgart can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stuttgart - Fuerteventura line.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.