Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Stuttgart — Fuerteventura

Planned legal compensation: 400 €

Was your flight between Stuttgart Airport (STR) and Fuerteventura Airport (FUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 400€ for TUIfly flight Stuttgart - Fuerteventura

The endless wait at Stuttgart Airport towards Fuerteventura with TUIfly doesn't have to go uncompensated. Let's explore your options.

The passenger protection under CE 261/2004 kicks in automatically when TUIfly fails its obligations on the 2 991 km route from Stuttgart to Fuerteventura.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stuttgart Airport (STR)
  • Arrival airport: Fuerteventura Airport (FUE)
  • Flight distance: 2 991 km (~3h44)
  • Applicable compensation: 400 €

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight TUIfly Stuttgart - Fuerteventura is eligible?

Your eligibility rests on objective criteria. Air traffic logs will verify the precise moment of actual arrival at Fuerteventura Airport.

Note that the distance of 2 991 km fully justifies the 400€ compensation tier. This amount is non-negotiable and {the airline|TUIfly} cannot override it through its own general conditions of sale.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stuttgart airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Even if the 400€ are not payable due to an external strike at Stuttgart, assistance (meals/hotel) stays owed TUIfly. This is a separate right.

What are your rights at Stuttgart airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. TUIfly must ensure the wellbeing of passengers stuck at Stuttgart. The threshold rises to 3 hours for flights of 1500 to 3500 km.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by TUIfly.

Steps: how to get your 400 € from TUIfly?

Launching a procedure with TUIfly for a flight from Stuttgart to Fuerteventura can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.

How long does it take to get the 400 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Stuttgart to Fuerteventura Airport case can drag on if you don't follow up.

By handing over the recovery of your 400€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take at face value TUIfly's email claiming that Stuttgart's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against TUIfly approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Stuttgart - Fuerteventura

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Stuttgart to Fuerteventura?

According to European Regulation EC 261/2004, the distance between STR and FUE being 2 991 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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