Flight compensation TUIfly:
Stuttgart — Kos
Was your flight between Stuttgart Airport (STR) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your TUIfly flight compensation for the route Stuttgart - Kos
No one likes waiting for hours at the airport. If TUIfly did not respect its scheduled times for your Stuttgart - Kos flight, the law is on your side.
Fortunately, for this specific route with a distance of 1 961 km, EC Regulation 261/2004 requires TUIfly to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stuttgart Airport (STR)
- Arrival airport: Kos Airport (KGS)
- Flight distance: 1 961 km (~2h27)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight TUIfly Stuttgart - Kos is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Kos Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TUIfly owes you 400 €.
The compensation also covers boarding denials (overbooking). If TUIfly sold more seats than planned and you stay on the tarmac at Stuttgart Airport, the 400 € compensation is automatic.
What are the conditions for TUIfly to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kos.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stuttgart airport.
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Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TUIfly compensation
Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TUIfly is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Stuttgart airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. TUIfly must ensure the well-being of its passengers stuck at Stuttgart.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Stuttgart Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from TUIfly?
The formal notice letter and the collection of evidence of delay at Kos Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual TUIfly flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stuttgart to Kos Airport can drag on if you don't follow up.
By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Don't take TUIfly's email for granted claiming that the airport was blocked by snow without checking official reports.
In the last instance, it is the summons to court that often unlocks the payment. The company TUIfly will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Stuttgart - Kos
Everything you need to know about your request under European Union law.