Flight compensation TUIfly:
Tenerife — Munich

TUIfly passengers Tenerife-Munich: your guide to get compensated

If your journey from Tenerife South Airport to Munich International Airport operated by TUIfly was disrupted, legal remedies exist when dealing with the carrier.

With 3 318 km between Tenerife South Airport and Munich International Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if TUIfly is a airline based outside the EU, if the flight takes off from Tenerife South Airport, CE 261 applies in full.

How to know if the flight TUIfly Tenerife - Munich is eligible?

Three criteria are required to establish your right to 400€: {delay exceeds 3h at Munich|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|TUIfly is responsible for|the fault lies with} TUIfly.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Tenerife, the CE 261 applies equally.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

A strike action by TUIfly's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400€.

It's worth noting that the obligation to prove rests on TUIfly. It is the carrier's responsibility to demonstrate that the disruption of your Tenerife-Munich flight results from a truly unforeseeable event.

What are your rights at Tenerife airport in case of prolonged wait?

Care is due after 2h of delay for this route. TUIfly must guarantee the wellbeing of passengers stranded at Tenerife. The threshold rises to 3 hours for flights of 1500 to 3500 km.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by TUIfly.

Steps: how to get your 400 € from TUIfly?

It is strongly recommended to keep your TUIfly boarding pass and all communications regarding the delay at Tenerife South Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from TUIfly. An expert can halve this time.

By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Tenerife - Munich route.

As a final step, it is a legal summons that typically triggers payment. TUIfly will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.