Flight compensation TUIfly:
Tenerife — Munich

Refund and compensation TUIfly: route Tenerife to Munich

If your trip departing from Tenerife South Airport and arriving at Munich International Airport operated by TUIfly was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 318 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Tenerife South Airport, the European regulation applies in full.

How to know if the flight TUIfly Tenerife - Munich is eligible?

To determine if your trip between Tenerife and Munich entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Tenerife, the regulation applies in the same way.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Tenerife, assistance (meals/hotel) remains mandatory for TUIfly.

What are your rights at Tenerife airport in case of prolonged wait?

Don't buy your food without first asking TUIfly for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Tenerife remains valid. The hotel is due if TUIfly offsets your flight by one night.

Steps: how to get your 400 € from TUIfly?

It is strongly recommended to keep your TUIfly boarding pass and any communication relating to the delay suffered at Tenerife South Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight TFS-MUC to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like TUIfly sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.