Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Tenerife — Nuernberg

Planned legal compensation: 400 €

Was your flight between Tenerife South Airport (TFS) and Nuremberg Airport (NUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your TUIfly flight compensation for the route Tenerife - Nuernberg

From Tenerife South Airport airport, your departure with TUIfly to Nuernberg didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 3 346 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tenerife South Airport (TFS)
  • Arrival airport: Nuremberg Airport (NUE)
  • Flight distance: 3 346 km (~4h11)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight TUIfly Tenerife - Nuernberg is eligible?

For an TUIfly flight from Tenerife to Nuernberg, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the TUIfly TFS-NUE flight is crucial to prove that you were present at boarding at Tenerife.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nuernberg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tenerife airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

If your TUIfly flight from Tenerife South Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Tenerife South Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Tenerife airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. TUIfly must ensure the well-being of its passengers stuck at Tenerife.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tenerife South Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from TUIfly?

Getting justice against carrier TUIfly requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual TUIfly flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like TUIfly to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and TUIfly systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from TUIfly is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Tenerife South Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Tenerife - Nuernberg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Tenerife to Nuernberg?

According to European Regulation EC 261/2004, the distance between TFS and NUE being 3 346 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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