Flight compensation Tunisair:
Lisbon — Tunis

Claim and compensation for flight Tunisair Lisbon - Tunis

Your claim for compensation for the Tunisair flight from Lisbon to Tunis deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 711 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Tunisair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Tunisair Lisbon - Tunis is eligible?

To determine if your trip between Lisbon and Tunis entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Lisbon, the regulation applies in the same way.

What are the conditions for Tunisair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tunis.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to Tunisair (technical problem, sick crew, scheduling...).

The impact of a strike on your Tunisair compensation

A work stoppage of Tunisair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Lisbon, assistance (meals/hotel) remains mandatory for Tunisair.

What are your rights at Lisbon airport in case of prolonged wait?

During these long hours of waiting in the Lisbon Portela Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Lisbon shouldn't cost you a penny more than originally planned for your LIS-TUN trip.

Steps: how to get your 400 € from Tunisair?

Starting a procedure against Tunisair for a flight from Lisbon to Tunis can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight LIS-TUN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Tunisair sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Tunisair on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Tunisair's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.