Disrupted flight (EC 261/2004)

Flight compensation Tunisair:
Madrid — Tunis

Planned legal compensation: 250 €

Was your flight between Madrid Barajas International Airport (MAD) and Tunis Carthage International Airport (TUN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 250€ for Tunisair flight Madrid - Tunis

Your compensation claim for the Tunisair flight from Madrid to Tunis is likely valid. Flight disruptions is frustrating for every passenger.

Departing from Madrid Barajas International Airport, you are protected by EU law. The distance of 1 262 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Tunis Carthage International Airport (TUN)
  • Flight distance: 1 262 km (~1h35)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like Tunisair.

How to know if the flight Tunisair Madrid - Tunis is eligible?

To verify if your journey between Madrid and Tunis qualifies for compensation, the main criterion is the delay at destination ({not the departure delay|measured at Tunis Carthage International Airport}). It must be greater than 3 hours.

Note that the distance of 1 262 km fully justifies the 250€ compensation tier. This amount is fixed and {the airline|Tunisair} cannot override it through its own general conditions of sale.

What are the conditions for Tunisair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tunis.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Tunisair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tunisair compensation

If your Tunisair flight from Madrid Barajas International Airport was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 250€ payout}.

Don't take at face value Tunisair's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 250€}.

What are your rights at Madrid airport in case of prolonged wait?

Care is due after 2h of delay for this route. Tunisair must guarantee the wellbeing of passengers stranded at Madrid. This 2-hour threshold applies to flights ≤1500 km.

Even in force majeure cases, the right to assistance at Madrid still applies. The hotel must be provided if Tunisair delays your flight overnight.

Steps: how to get your 250 € from Tunisair?

Airlines like Tunisair have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an ally changes the game.

Thousands passengers have already recovered their indemnity through these services. Why not you for Tunisair Madrid→Tunis?

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Tunisair's claims team can take several weeks, even months before you get a response.

The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a test in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 250€ rightfully owed.

The threat of court action often suffices to {make Tunisair yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.

Help & Information

Frequently Asked Questions: Flight Madrid - Tunis

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tunisair flight from Madrid to Tunis?

According to European Regulation EC 261/2004, the distance between MAD and TUN being 1 262 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tunisair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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