Flight compensation Tunisair:
Nantes — Djerba

Legal right to compensation: Tunisair flight between Nantes and Djerba

The NTE - DJE route operated by Tunisair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 805 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Tunisair is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight Tunisair Nantes - Djerba is eligible?

Don't confuse ticket refund and legal compensation! Even if Tunisair offers you a voucher for your Nantes - Djerba flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 805 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Tunisair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Djerba.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nantes airport.
• Airline responsibility: The problem must be attributable to Tunisair (technical problem, sick crew, scheduling...).

The impact of a strike on your Tunisair compensation

Don't be fooled by Tunisair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Tunisair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Nantes airport in case of prolonged wait?

Don't buy your food without first asking Tunisair for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Nantes remains valid. The hotel is due if Tunisair offsets your flight by one night.

Steps: how to get your 400 € from Tunisair?

For your Nantes - Djerba trip, every minute counts. Note the reasons given by Tunisair staff at the Nantes Atlantique Airport counter during the incident.

By entrusting your case regarding flight NTE-DJE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Tunisair. An expert can reduce this time by half.

A collective action on the Tunisair flight from Nantes can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Tunisair convictions, which is a decisive advantage.