Flight compensation Turkish Airlines:
Brussels — Istanbul

Claim and compensation for flight Turkish Airlines Brussels - Istanbul

The BRU - SAW route operated by Turkish Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Brussels and Istanbul (2 204 km), the European scale provides automatic financial protection in case of failure by Turkish Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Turkish Airlines.

How to know if the flight Turkish Airlines Brussels - Istanbul is eligible?

To determine if your trip between Brussels and Istanbul entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 2 204 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Turkish Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Turkish Airlines compensation

When a social movement disrupts your itinerary to Istanbul, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Brussels - Istanbul flight.

What are your rights at Brussels airport in case of prolonged wait?

If Brussels Airport airport becomes your temporary residence because of Turkish Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Brussels shouldn't cost you a penny more than originally planned for your BRU-SAW trip.

Steps: how to get your 400 € from Turkish Airlines?

For your Brussels - Istanbul trip, every minute counts. Note the reasons given by Turkish Airlines staff at the Brussels Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the BRU-SAW line, delays can vary according to the reactivity of Turkish Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Brussels - Istanbul section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Turkish Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Turkish Airlines is often more striking.