Disrupted flight (EC 261/2004)

Flight compensation Turkish Airlines:
Gothenborg — Istanbul

Planned legal compensation: 400 €

Was your flight between Gothenburg-Landvetter Airport (GOT) and Istanbul (IST) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Turkish Airlines flight compensation from Gothenborg to Istanbul

No one likes waiting for hours at the airport. If Turkish Airlines did not respect its scheduled times for your Gothenborg - Istanbul flight, the law is on your side.

Directive 261/2004 is clear: for 2 164 km of flight, the company Turkish Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gothenburg-Landvetter Airport (GOT)
  • Arrival airport: Istanbul (IST)
  • Flight distance: 2 164 km (~2h42)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Turkish Airlines Gothenborg - Istanbul is eligible?

The compensation for flight GOT-IST is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Turkish Airlines GOT-IST flight is crucial to prove that you were present at boarding at Gothenborg.

What are the conditions for Turkish Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gothenborg airport.
  • Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gothenborg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Turkish Airlines compensation

If your Turkish Airlines flight from Gothenburg-Landvetter Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Gothenborg airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Turkish Airlines must ensure the well-being of its passengers stuck at Gothenborg.

Some passengers are unaware that transportation between the hotel and Gothenburg-Landvetter Airport terminal is also included in the legal package due by Turkish Airlines.

Steps: how to get your 400 € from Turkish Airlines?

The formal notice letter and the collection of evidence of delay at Istanbul airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Turkish Airlines.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Turkish Airlines to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Turkish Airlines systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Turkish Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Turkish Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Gothenborg - Istanbul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Turkish Airlines flight from Gothenborg to Istanbul?

According to European Regulation EC 261/2004, the distance between GOT and IST being 2 164 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Turkish Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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