Flight compensation Turkish Airlines:
Lyon — Istanbul

How to be compensated by Turkish Airlines on the Lyon (LYS) - Istanbul (IST) line

No one likes waiting for hours at the airport. If Turkish Airlines did not respect its scheduled times for your Lyon - Istanbul flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 964 km, EC Regulation 261/2004 requires Turkish Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Turkish Airlines Lyon - Istanbul is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Istanbul airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Turkish Airlines owes you 400 €.

Keeping your travel documents for the Turkish Airlines LYS-IST flight is crucial to prove that you were present at boarding at Lyon.

What are the conditions for Turkish Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lyon airport.
• Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Turkish Airlines compensation

A work stoppage of Turkish Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Lyon or European air traffic control is an external cause over which Turkish Airlines has no control.

What are your rights at Lyon airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lyon airport, Turkish Airlines is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Lyon terminal is also included in the legal package due by Turkish Airlines.

Steps: how to get your 400 € from Turkish Airlines?

The formal notice letter and the collection of evidence of delay at Istanbul airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Turkish Airlines flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Airlines like Turkish Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Turkish Airlines flight from Lyon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Turkish Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Turkish Airlines convictions, which is a decisive advantage.