Flight compensation Turkish Airlines:
Milano — Istanbul

Refund and compensation Turkish Airlines: route Milano to Istanbul

If your trip departing from Malpensa International Airport and arriving at Istanbul operated by Turkish Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 682 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Turkish Airlines.

How to know if the flight Turkish Airlines Milano - Istanbul is eligible?

Don't confuse ticket refund and legal compensation! Even if Turkish Airlines offers you a voucher for your Milano - Istanbul flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 682 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Turkish Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Turkish Airlines compensation

If your Turkish Airlines flight from Malpensa International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Malpensa International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Milano airport in case of prolonged wait?

If Malpensa International Airport airport becomes your temporary residence because of Turkish Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Milano shouldn't cost you a penny more than originally planned for your MXP-IST trip.

Steps: how to get your 400 € from Turkish Airlines?

Starting a procedure against Turkish Airlines for a flight from Milano to Istanbul can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight MXP-IST to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Turkish Airlines customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Turkish Airlines systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Turkish Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Turkish Airlines without the opinion of a professional who knows the real value of your prejudice at Milano.