Flight compensation Turkish Airlines:
Rotterdam — Istanbul

Legal right to compensation: Turkish Airlines flight between Rotterdam and Istanbul

If your trip departing from Rotterdam Airport and arriving at Istanbul operated by Turkish Airlines was disrupted, you are not alone against the airline.

Given the route between Rotterdam and Istanbul (2 188 km), the European scale provides automatic financial protection in case of failure by Turkish Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Turkish Airlines is a non-EU airline, if the flight takes off from Rotterdam Airport, the European regulation applies in full.

How to know if the flight Turkish Airlines Rotterdam - Istanbul is eligible?

Check your actual arrival time at Istanbul. If Turkish Airlines made you wait more than three hours on the tarmac at Istanbul, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rotterdam, the regulation applies in the same way.

What are the conditions for Turkish Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rotterdam airport.
• Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Turkish Airlines compensation

When a social movement disrupts your itinerary to Istanbul, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rotterdam - Istanbul flight.

What are your rights at Rotterdam airport in case of prolonged wait?

If Rotterdam Airport airport becomes your temporary residence because of Turkish Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Rotterdam Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Turkish Airlines?

For your Rotterdam - Istanbul trip, every minute counts. Note the reasons given by Turkish Airlines staff at the Rotterdam Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the RTM-IST line, delays can vary according to the reactivity of Turkish Airlines's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Turkish Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Rotterdam Airport airport to prove their faults.