Flight compensation Turkish Airlines:
Stuttgart — Istanbul

How to claim your money from Turkish Airlines on Stuttgart (STR) → Istanbul (IST)

No one enjoys being stranded in the terminal. If Turkish Airlines didn't honour its scheduled times for your Stuttgart - Istanbul flight, the law is on your side.

The good news is, for this journey of 1 736 km, Regulation CE 261/2004 obliges Turkish Airlines to provide financial compensation. This medium-haul distance places your flight in an intermediate bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Contrary to what {many think|Turkish Airlines might suggest}, this indemnity is not linked to the ticket price. A budget fare offers identical protection as a full-fare purchase.

How to know if the flight Turkish Airlines Stuttgart - Istanbul is eligible?

The 3-hour threshold is calculated when the aircraft doors open at Istanbul. If this applies and the cancellation wasn't caused by force majeure, Turkish Airlines must pay you 400€.

Connecting passengers are also protected. If your first Turkish Airlines segment Stuttgart-Istanbul causes a knock-on delay, the indemnity is calculated on the overall arrival delay.

What are the conditions for Turkish Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to Turkish Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Turkish Airlines compensation

Not every strike{s} release the airline from its duties. If your Stuttgart → Istanbul delay was caused by an internal strike at Turkish Airlines, EU courts have recently ruled that compensation is owed.

It's worth noting that the obligation to prove rests on Turkish Airlines. It is the carrier's responsibility to demonstrate that the disruption of your Stuttgart-Istanbul flight results from a truly unforeseeable event.

What are your rights at Stuttgart airport in case of prolonged wait?

The duty of assistance is a essential provision of the EU text. Independently of the 400€ question, if the delay extends at Stuttgart Airport, Turkish Airlines must distribute meal vouchers.

Lots of travellers are unaware that transfers between the accommodation and the terminal at Stuttgart Airport is also included in the legal package owed by Turkish Airlines.

Steps: how to get your 400 € from Turkish Airlines?

The formal letter of claim and gathering evidence of the delay at Istanbul (boarding pass) are essential steps to pressure {the airline|Turkish Airlines}.

Partner LegalTech services have tools to verify Turkish Airlines's actual flight records and dismantle unfounded arguments.

How long does it take to get the 400 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your Stuttgart to Istanbul case can stall if you remain passive.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Turkish Airlines Stuttgart→Istanbul flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Stuttgart - Istanbul route.

As a final step, it is a legal summons that typically triggers payment. Turkish Airlines will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.