Flight compensation Twin Jet:
Milano — Marseille

Claim and compensation for flight Twin Jet Milano - Marseille

Your claim for compensation for the Twin Jet flight from Milano to Marseille deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Milano and Marseille (370 km), the European scale provides automatic financial protection in case of failure by Twin Jet.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Twin Jet, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Twin Jet Milano - Marseille is eligible?

To determine if your trip between Milano and Marseille entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 370 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Twin Jet to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marseille.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Twin Jet (technical problem, sick crew, scheduling...).

The impact of a strike on your Twin Jet compensation

Not all strikes exempt the company from its obligations. If the delay of your Milano - Marseille trip is due to an internal strike within Twin Jet, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Malpensa International Airport or European air traffic control is an external cause over which Twin Jet has no control.

What are your rights at Milano airport in case of prolonged wait?

Don't buy your food without first asking Twin Jet for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Malpensa International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Twin Jet?

For your Milano - Marseille trip, every minute counts. Note the reasons given by Twin Jet staff at the Malpensa International Airport counter during the incident.

By entrusting your case regarding flight MXP-MRS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Milano to Marseille Provence Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Twin Jet on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Milano - Marseille line.

Experts in aviation law have a colossal history of Twin Jet convictions, which is a decisive advantage.