Disrupted flight (EC 261/2004)

Flight compensation Ukraine International Airlines:
Lisbon — Kiev

Planned legal compensation: 400 €

Was your flight between Lisbon Portela Airport (LIS) and Boryspil International Airport (KBP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for Ukraine International Airlines: Lisbon to Kiev

A cancellation on Ukraine International Airlines Lisbon → Kiev qualifies you for up to 400€. Check how to claim.

European legislation upholds passenger rights. For 3 372 km, the statutory payout applies if {the airline is at fault|Ukraine International Airlines bears responsibility}. Your flight falls within the medium-haul tier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Boryspil International Airport (KBP)
  • Flight distance: 3 372 km (~4h13)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Ukraine International Airlines Lisbon - Kiev is eligible?

Your entitlement depends on verifiable facts. Official flight records will confirm the exact time of door opening at Boryspil International Airport.

Remember that the distance of 3 372 km perfectly matches the 400€ compensation tier. This amount is fixed and {the airline|Ukraine International Airlines} cannot deviate from it through its own terms and conditions.

What are the conditions for Ukraine International Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kiev.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to Ukraine International Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ukraine International Airlines compensation

The principle is clear: if Ukraine International Airlines's staff stop work, it is a risk that {the airline|Ukraine International Airlines} should have anticipated. Therefore, {your compensation|the 400€} remains owed.

However, if ground handlers at Lisbon Portela Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 400€ are not owed.

What are your rights at Lisbon airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Lisbon Portela Airport, Ukraine International Airlines is obliged to provide coupons for food and drink.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Lisbon Portela Airport are fully at the airline's expense.

Steps: how to get your 400 € from Ukraine International Airlines?

Starting a claim against Ukraine International Airlines for a flight from Lisbon to Kiev can be difficult if you act without help. The airline's team frequently will invoke extraordinary circumstances to dodge liability.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

Every week of delay in processing your Lisbon→Kiev case potentially accrues late-payment penalties {in your favour|against Ukraine International Airlines}. This is a lever that experts use systematically.

If your case is well-documented regarding the Lisbon → Kiev disruption, certain platforms even purchase your claim. You receive your money in 2 days!

What to do faced with silence or refusal from the airline?

Ukraine International Airlines's use of technical language is often a strategy to encourage travellers to give up on their 400€. On medium-haul, airlines often refuse initially to filter claims.

For your 400€, don't negotiate down with Ukraine International Airlines without the support of a expert who understands the true value of your case for Lisbon-Kiev.

Help & Information

Frequently Asked Questions: Flight Lisbon - Kiev

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ukraine International Airlines flight from Lisbon to Kiev?

According to European Regulation EC 261/2004, the distance between LIS and KBP being 3 372 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ukraine International Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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