Flight compensation Ukraine International Airlines:
Vilnius — Kiev

How to be compensated by Ukraine International Airlines on the Vilnius (VNO) - Kiev (KBP) line

Have you experienced a major inconvenience during your trip between Vilnius and Kiev with Ukraine International Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 609 km, EC Regulation 261/2004 requires Ukraine International Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ukraine International Airlines Vilnius - Kiev is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Boryspil International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ukraine International Airlines owes you 250 €.

The compensation also covers boarding denials (overbooking). If Ukraine International Airlines sold more seats than planned and you stay on the tarmac at Vilnius International Airport, the 250 € compensation is automatic.

What are the conditions for Ukraine International Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kiev.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vilnius airport.
• Airline responsibility: The problem must be attributable to Ukraine International Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Ukraine International Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Vilnius - Kiev trip is due to an internal strike within Ukraine International Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Vilnius International Airport or European air traffic control is an external cause over which Ukraine International Airlines has no control.

What are your rights at Vilnius airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Vilnius International Airport airport, Ukraine International Airlines is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Vilnius International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Ukraine International Airlines?

The formal notice letter and the collection of evidence of delay at Boryspil International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ukraine International Airlines.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Vilnius to Boryspil International Airport can drag on if you don't follow up.

A collective action on the Ukraine International Airlines flight from Vilnius can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Ukraine International Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.