Disrupted flight (EC 261/2004)

Flight compensation United Airlines:
Zurich — Nairobi

Planned legal compensation: 600 €

Was your flight between Zurich (ZRH) and Jomo Kenyatta International Airport (NBO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
United Airlines

Check my flight United Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your United Airlines flight payout for Zurich → Nairobi

From Zurich, your flight with United Airlines to Nairobi was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 6 084 km route can demand a statutory compensation from {the carrier|United Airlines}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Zurich (ZRH)
  • Arrival airport: Jomo Kenyatta International Airport (NBO)
  • Flight distance: 6 084 km (~7h36)
  • Applicable compensation: 600 €

This fixed compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight United Airlines Zurich - Nairobi is eligible?

In practice, to be eligible, your actual arrival at Jomo Kenyatta International Airport must have occurred at least 180 minutes behind the original timetable.

The 600€ fixed payout is owed per passenger. A family of 4: every passenger can claim {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for United Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nairobi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Zurich airport.
  • Airline responsibility: The problem must be attributable to United Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Zurich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Airlines compensation

A work stoppage by United Airlines's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 600€.

An aviation law expert can quickly determine whether the strike that disrupted your United Airlines Zurich-Nairobi flight was the airline's responsibility or a third party's.

What are your rights at Zurich airport in case of prolonged wait?

If Zurich turns into your involuntary base because of United Airlines, the law stipulates that your essential requirements must be covered by the carrier. On a long-haul like this, assistance is due from 4 hours of delay.

Make sure you demand this assistance at {the airline's|United Airlines's} desk. If denied and you must pay for food or hotel at Zurich, keep your receipts meticulously for a refund claim.

Steps: how to get your 600 € from United Airlines?

Be methodical: photograph the departure boards at Zurich showing the delay, save meal and taxi invoices and record exact times.

Partner LegalTech services have tools to verify United Airlines's actual flight records and dismantle unfounded arguments.

How long does it take to get the 600 € compensation?

Airlines like United Airlines sometimes prioritise cases handled by lawyers to avoid additional costs. Long-haul claims, with higher amounts, are sometimes processed more slowly.

By choosing a "No Win, No Fee" service, you take no risk. If the 600€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

It is quite common for United Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.

Specialist lawyers have a extensive catalogue of judgments against United Airlines, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Zurich - Nairobi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Airlines flight from Zurich to Nairobi?

According to European Regulation EC 261/2004, the distance between ZRH and NBO being 6 084 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant