Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Amsterdam — London

Planned legal compensation: 250 €

Was your flight between Amsterdam Airport Schiphol (AMS) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Get your United Feeder Service flight compensation for the route Amsterdam - London

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Amsterdam - London flight, the law is on your side.

Directive 261/2004 is clear: for 365 km of flight, the company United Feeder Service is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 365 km (~0h27)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight United Feeder Service Amsterdam - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London Gatwick Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 250 €.

An unexpected cancellation or a diverted flight from Amsterdam Airport Schiphol without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

When a social movement disrupts your itinerary to London Gatwick Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Amsterdam Airport Schiphol airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Amsterdam airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Amsterdam Airport Schiphol airport, United Feeder Service is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Amsterdam Airport Schiphol and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from United Feeder Service?

The formal notice letter and the collection of evidence of delay at London Gatwick Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like United Feeder Service to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Amsterdam - London section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from United Feeder Service is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with United Feeder Service without the opinion of a professional who knows the real value of your prejudice at Amsterdam.

Help & Information

Frequently Asked Questions: Flight Amsterdam - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Amsterdam to London?

According to European Regulation EC 261/2004, the distance between AMS and LGW being 365 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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