Flight compensation United Feeder Service:
Athens — Berlin

Procedure: United Feeder Service flight compensation from Athens to Berlin

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Athens - Berlin flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 798 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight United Feeder Service Athens - Berlin is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Berlin airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 400 €.

The compensation also covers boarding denials (overbooking). If United Feeder Service sold more seats than planned and you stay on the tarmac at Eleftherios Venizelos International Airport, the 400 € compensation is automatic.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

A work stoppage of United Feeder Service crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Eleftherios Venizelos International Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Athens airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. United Feeder Service must ensure the well-being of its passengers stuck at Athens.

Some passengers are unaware that transportation between the hotel and Eleftherios Venizelos International Airport terminal is also included in the legal package due by United Feeder Service.

Steps: how to get your 400 € from United Feeder Service?

The formal notice letter and the collection of evidence of delay at Berlin airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the United Feeder Service website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from United Feeder Service. An expert can reduce this time by half.

A collective action on the United Feeder Service flight from Athens can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Athens - Berlin line.

In the last instance, it is the summons to court that often unlocks the payment. The company United Feeder Service will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.