Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Athens — Milano

Planned legal compensation: 400 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Malpensa International Airport (MXP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: United Feeder Service flight compensation from Athens to Milano

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Athens - Milano flight, the law is on your side.

Directive 261/2004 is clear: for 1 520 km of flight, the company United Feeder Service is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Malpensa International Airport (MXP)
  • Flight distance: 1 520 km (~1h54)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight United Feeder Service Athens - Milano is eligible?

The compensation for flight ATH-MXP is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the United Feeder Service ATH-MXP flight is crucial to prove that you were present at boarding at Athens.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Milano.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

When a social movement disrupts your itinerary to Malpensa International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Eleftherios Venizelos International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Athens airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Eleftherios Venizelos International Airport airport, United Feeder Service is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Eleftherios Venizelos International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from United Feeder Service?

The formal notice letter and the collection of evidence of delay at Malpensa International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with United Feeder Service customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and United Feeder Service systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from United Feeder Service is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with United Feeder Service without the opinion of a professional who knows the real value of your prejudice at Athens.

Help & Information

Frequently Asked Questions: Flight Athens - Milano

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Athens to Milano?

According to European Regulation EC 261/2004, the distance between ATH and MXP being 1 520 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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