Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Geneva — Nantes

Planned legal compensation: 250 €

Was your flight between Geneva Cointrin International Airport (GVA) and Nantes Atlantique Airport (NTE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by United Feeder Service on the Geneva (GVA) - Nantes (NTE) line

From Geneva Cointrin International Airport airport, your departure with United Feeder Service to Nantes didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 597 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Geneva Cointrin International Airport (GVA)
  • Arrival airport: Nantes Atlantique Airport (NTE)
  • Flight distance: 597 km (~0h45)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight United Feeder Service Geneva - Nantes is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Nantes Atlantique Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 250 €.

Keeping your travel documents for the United Feeder Service GVA-NTE flight is crucial to prove that you were present at boarding at Geneva.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nantes.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Geneva airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Geneva, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

Not all strikes exempt the company from its obligations. If the delay of your Geneva - Nantes trip is due to an internal strike within United Feeder Service, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Geneva Cointrin International Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Geneva airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Geneva Cointrin International Airport, United Feeder Service must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Geneva Cointrin International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from United Feeder Service?

Getting justice against carrier United Feeder Service requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from United Feeder Service. An expert can reduce this time by half.

A collective action on the United Feeder Service flight from Geneva can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take United Feeder Service's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of United Feeder Service convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Geneva - Nantes

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Geneva to Nantes?

According to European Regulation EC 261/2004, the distance between GVA and NTE being 597 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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