Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Geneva — Stockholm

Planned legal compensation: 400 €

Was your flight between Geneva Cointrin International Airport (GVA) and Stockholm-Arlanda Airport (ARN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your United Feeder Service flight compensation for the route Geneva - Stockholm

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Geneva - Stockholm flight, the law is on your side.

Directive 261/2004 is clear: for 1 683 km of flight, the company United Feeder Service is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Geneva Cointrin International Airport (GVA)
  • Arrival airport: Stockholm-Arlanda Airport (ARN)
  • Flight distance: 1 683 km (~2h06)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight United Feeder Service Geneva - Stockholm is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Stockholm-Arlanda Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 400 €.

The compensation also covers boarding denials (overbooking). If United Feeder Service sold more seats than planned and you stay on the tarmac at Geneva Cointrin International Airport, the 400 € compensation is automatic.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Geneva airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Geneva, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

If your United Feeder Service flight from Geneva Cointrin International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Geneva Cointrin International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Geneva airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. United Feeder Service must ensure the well-being of its passengers stuck at Geneva.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Geneva Cointrin International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from United Feeder Service?

The amicable route with United Feeder Service to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with United Feeder Service customer service can take several weeks or even months before getting a response.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from United Feeder Service is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Geneva Cointrin International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Geneva - Stockholm

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Geneva to Stockholm?

According to European Regulation EC 261/2004, the distance between GVA and ARN being 1 683 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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