Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Heraklion — Berlin

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Berlin (SXF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to claim your money from United Feeder Service on Heraklion (HER) → Berlin (SXF)

Your United Feeder Service flight from Heraklion to Berlin was disrupted? Act now: CE 261 entitles you to compensation.

Regulation 261/2004 is unambiguous: for 2 107 km, United Feeder Service is held to a payout requirement if the delay exceeds 3 hours.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Berlin (SXF)
  • Flight distance: 2 107 km (~2h38)
  • Applicable compensation: 400 €

Unlike what {many think|United Feeder Service might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight United Feeder Service Heraklion - Berlin is eligible?

Whether your United Feeder Service flight Heraklion→Berlin was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.

An sudden suppression or a rerouted flight from Heraklion International Nikos Kazantzakis Airport without a satisfactory solution qualifies for the same 400€ indemnity.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

If your United Feeder Service flight from Heraklion International Nikos Kazantzakis Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.

In every scenario, close examination of records will establish whether the conditions were genuinely exceptional. On a medium-haul, rerouting alternatives often exist.

What are your rights at Heraklion airport in case of prolonged wait?

Care is due after 2h of delay for this route. United Feeder Service must guarantee the wellbeing of passengers stranded at Heraklion. The threshold rises to 3 hours for flights of 1500 to 3500 km.

If you advanced money for a taxi at Heraklion International Nikos Kazantzakis Airport due to United Feeder Service's disruption, compile all invoices. You can request reimbursement of these costs independently of the 400€ compensation.

Steps: how to get your 400 € from United Feeder Service?

Don't underestimate the resistance from United Feeder Service. Between evasive replies and department transfers, the claim is designed to discourage you if you're unsupported.

Skip the complex forms on United Feeder Service's website. Use a passenger defence portal to lock in your 400€ payout. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

On the HER→SXF line, delays can differ depending on the responsiveness of United Feeder Service's legal department.

Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as United Feeder Service Heraklion-Berlin}.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a test in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 400€ rightfully owed.

The national CAA or its EU equivalents can be slow. A private legal action against United Feeder Service is often more effective. Medium-haul cases typically fall under the main civil court.

Help & Information

Frequently Asked Questions: Flight Heraklion - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Heraklion to Berlin?

According to European Regulation EC 261/2004, the distance between HER and SXF being 2 107 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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