Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Heraklion — London

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to claim your money from United Feeder Service on Heraklion (HER) → London (LGW)

Major delay on your United Feeder Service flight Heraklion ✈ London? This affects many passengers regularly. Good news: you have concrete rights.

Regardless of the fare €50 or €500, the indemnity is fixed: 400€ per passenger. {The distance|The 2 680 km} is what counts, not the fare. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 2 680 km (~3h21)
  • Applicable compensation: 400 €

Too few travellers claim what they're owed (less than 15% on average). Don't let this money go unclaimed: the process, despite its complexity, is an absolute right for every passenger.

How to know if the flight United Feeder Service Heraklion - London is eligible?

The 3-hour threshold is calculated when the aircraft doors open at London Gatwick Airport. If this applies and the cancellation wasn't caused by force majeure, United Feeder Service must pay you 400€.

In summary: three situations trigger the 400€ payment on United Feeder Service Heraklion-London: late arrival over 180 minutes, last-minute cancellation, or involuntary denied boarding. Determine your situation right now.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by United Feeder Service's employees (flight crew) and an external strike.

However, if air traffic controllers at Heraklion International Nikos Kazantzakis Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Heraklion airport in case of prolonged wait?

Here is what United Feeder Service owes you if your flight is delayed at Heraklion International Nikos Kazantzakis Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

If your new flight is only the following morning, United Feeder Service must additionally cover your accommodation near Heraklion International Nikos Kazantzakis Airport as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 400 € from United Feeder Service?

The direct approach with United Feeder Service to recover 400€ often fails without a solid legal and technical file. Medium-haul flights generate a high volume of claims, slowing processing.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify United Feeder Service's actual records for Heraklion→London.

How long does it take to get the 400 € compensation?

On the HER→LGW line, delays can differ depending on the responsiveness of United Feeder Service's legal department.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

An unjustified rejection from United Feeder Service is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against United Feeder Service is often more effective. Medium-haul cases typically fall under the main civil court.

Help & Information

Frequently Asked Questions: Flight Heraklion - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Heraklion to London?

According to European Regulation EC 261/2004, the distance between HER and LGW being 2 680 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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