Flight compensation United Feeder Service:
Heraklion — London

How to be compensated by United Feeder Service on the Heraklion (HER) - London (LGW) line

From Heraklion International Nikos Kazantzakis Airport airport, your departure with United Feeder Service to London didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 680 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight United Feeder Service Heraklion - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London Gatwick Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 400 €.

Keeping your travel documents for the United Feeder Service HER-LGW flight is crucial to prove that you were present at boarding at Heraklion.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by United Feeder Service staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Heraklion - London flight.

What are your rights at Heraklion airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Heraklion International Nikos Kazantzakis Airport, United Feeder Service must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Heraklion International Nikos Kazantzakis Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from United Feeder Service?

The amicable route with United Feeder Service to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the United Feeder Service website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

On the HER-LGW line, delays can vary according to the reactivity of United Feeder Service's legal department.

If your file is particularly solid regarding the incident occurred on the Heraklion - London section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from United Feeder Service should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against United Feeder Service is often more striking.