Flight compensation United Feeder Service:
Heraklion — London

Procedure: United Feeder Service flight compensation from Heraklion to London

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Heraklion - London flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 733 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight United Feeder Service Heraklion - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London Luton Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 400 €.

An unexpected cancellation or a diverted flight from Heraklion International Nikos Kazantzakis Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

Not all strikes exempt the company from its obligations. If the delay of your Heraklion - London trip is due to an internal strike within United Feeder Service, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Heraklion airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Heraklion International Nikos Kazantzakis Airport airport, United Feeder Service is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Heraklion International Nikos Kazantzakis Airport terminal is also included in the legal package due by United Feeder Service.

Steps: how to get your 400 € from United Feeder Service?

The amicable route with United Feeder Service to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the United Feeder Service website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to London Luton Airport can drag on if you don't follow up.

A collective action on the United Feeder Service flight from Heraklion can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Heraklion - London line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.