Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Lisbon — London

Planned legal compensation: 400 €

Was your flight between Lisbon Portela Airport (LIS) and London Luton Airport (LTN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
United Feeder Service

Check my flight United Feeder Service

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Disrupted United Feeder Service flight Lisbon ✈ London: claim your compensation

From Lisbon Portela Airport, your departure with United Feeder Service to London didn't go as planned? Passengers have strong rights against airlines.

Your compensation amount doesn't depend on the ticket price. Only the distance of 1 606 km dictates the indemnity under EU law.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: London Luton Airport (LTN)
  • Flight distance: 1 606 km (~2h00)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight United Feeder Service Lisbon - London is eligible?

Concretely, to qualify, your real landing at London Luton Airport must have been recorded more than 3 hours late the scheduled time.

Retain your proof of booking for the United Feeder Service LIS→LTN flight — they are essential to prove you were present at boarding at Lisbon.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

It's worth noting that the obligation to prove rests on United Feeder Service. It is the carrier's responsibility to demonstrate that the disruption of your Lisbon-London flight results from a truly unforeseeable event.

What are your rights at Lisbon airport in case of prolonged wait?

During those long hours in the terminal at Lisbon Portela Airport, know that United Feeder Service has a legal obligation to ensure your comfort. This covers meals, but also the right to free communications free of charge.

If you already paid for a hotel at Lisbon Portela Airport due to United Feeder Service's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 400€ indemnity.

Steps: how to get your 400 € from United Feeder Service?

Be methodical: photograph the departure boards at Lisbon Portela Airport showing the delay, save meal and taxi invoices and record agent names.

Skip the complex forms on United Feeder Service's website. Use a passenger defence portal to lock in your 400€ payout. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Airlines like United Feeder Service sometimes prioritise cases handled by lawyers to avoid interest charges. Medium-haul cases have a standard processing timeline.

Imagine: while you go about your life, lawyers work to secure your 400€ for the United Feeder Service Lisbon→London flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Don't take at face value United Feeder Service's email claiming that Lisbon's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against United Feeder Service approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Lisbon - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Lisbon to London?

According to European Regulation EC 261/2004, the distance between LIS and LTN being 1 606 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant