Flight compensation United Feeder Service:
Lisbon — London

How to be compensated by United Feeder Service on the Lisbon (LIS) - London (LTN) line

From Lisbon Portela Airport airport, your departure with United Feeder Service to London didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 606 km, EC Regulation 261/2004 requires United Feeder Service to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight United Feeder Service Lisbon - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London Luton Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 400 €.

Keeping your travel documents for the United Feeder Service LIS-LTN flight is crucial to prove that you were present at boarding at Lisbon.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

Don't be fooled by United Feeder Service's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Lisbon Portela Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Lisbon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. United Feeder Service must ensure the well-being of its passengers stuck at Lisbon.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lisbon Portela Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from United Feeder Service?

The formal notice letter and the collection of evidence of delay at London Luton Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Lisbon to London Luton Airport can drag on if you don't follow up.

A collective action on the United Feeder Service flight from Lisbon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lisbon - London line.

Experts in aviation law have a colossal history of United Feeder Service convictions, which is a decisive advantage.