Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Lyon — London

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight United Feeder Service Lyon - London

The LYS - LGW route operated by United Feeder Service experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Lyon and London (717 km), the European scale provides automatic financial protection in case of failure by United Feeder Service.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 717 km (~0h54)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like United Feeder Service.

How to know if the flight United Feeder Service Lyon - London is eligible?

To determine if your trip between Lyon and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Lyon, the regulation applies in the same way.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

A work stoppage of United Feeder Service crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, United Feeder Service is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Lyon airport in case of prolonged wait?

If Lyon airport becomes your temporary residence because of United Feeder Service, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lyon airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from United Feeder Service?

It is strongly recommended to keep your United Feeder Service boarding pass and any communication relating to the delay suffered at Lyon airport. These documents will be vital for your case.

By entrusting your case regarding flight LYS-LGW to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Lyon to London Gatwick Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against United Feeder Service on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Lyon - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Lyon to London?

According to European Regulation EC 261/2004, the distance between LYS and LGW being 717 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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