Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Lyon — Madrid

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and Madrid Barajas International Airport (MAD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your United Feeder Service flight compensation for the route Lyon - Madrid

No one likes waiting for hours at the airport. If United Feeder Service did not respect its scheduled times for your Lyon - Madrid flight, the law is on your side.

Fortunately, for this specific route with a distance of 912 km, EC Regulation 261/2004 requires United Feeder Service to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Madrid Barajas International Airport (MAD)
  • Flight distance: 912 km (~1h08)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight United Feeder Service Lyon - Madrid is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Madrid Barajas International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, United Feeder Service owes you 250 €.

An unexpected cancellation or a diverted flight from Lyon without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Madrid.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

Not all strikes exempt the company from its obligations. If the delay of your Lyon - Madrid trip is due to an internal strike within United Feeder Service, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Lyon, assistance (meals/hotel) remains mandatory for United Feeder Service.

What are your rights at Lyon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. United Feeder Service must ensure the well-being of its passengers stuck at Lyon.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Lyon and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from United Feeder Service?

The amicable route with United Feeder Service to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of United Feeder Service.

How long does it take to get the 250 € compensation?

Airlines like United Feeder Service sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the United Feeder Service flight from Lyon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lyon - Madrid line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Lyon - Madrid

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Lyon to Madrid?

According to European Regulation EC 261/2004, the distance between LYS and MAD being 912 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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