Flight compensation United Feeder Service:
Madrid — Berlin

Legal right to compensation: United Feeder Service flight between Madrid and Berlin

The MAD - SXF route operated by United Feeder Service experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Madrid and Berlin (1 853 km), the European scale provides automatic financial protection in case of failure by United Feeder Service.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like United Feeder Service.

How to know if the flight United Feeder Service Madrid - Berlin is eligible?

Don't confuse ticket refund and legal compensation! Even if United Feeder Service offers you a voucher for your Madrid - Berlin flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

Not all strikes exempt the company from its obligations. If the delay of your Madrid - Berlin trip is due to an internal strike within United Feeder Service, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, United Feeder Service is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Madrid airport in case of prolonged wait?

If Madrid Barajas International Airport airport becomes your temporary residence because of United Feeder Service, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Madrid remains valid. The hotel is due if United Feeder Service offsets your flight by one night.

Steps: how to get your 400 € from United Feeder Service?

It is strongly recommended to keep your United Feeder Service boarding pass and any communication relating to the delay suffered at Madrid Barajas International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from United Feeder Service. An expert can reduce this time by half.

A collective action on the United Feeder Service flight from Madrid can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Madrid - Berlin line.

In the last instance, it is the summons to court that often unlocks the payment. The company United Feeder Service will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.