Flight compensation United Feeder Service:
Mulhouse — Berlin

Refund and compensation United Feeder Service: route Mulhouse to Berlin

The BSL - SXF route operated by United Feeder Service experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from EuroAirport Basel-Mulhouse-Freiburg Airport, you are protected by the EU's legal framework. The distance of 683 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if United Feeder Service is a non-EU airline, if the flight takes off from EuroAirport Basel-Mulhouse-Freiburg Airport, the European regulation applies in full.

How to know if the flight United Feeder Service Mulhouse - Berlin is eligible?

To determine if your trip between Mulhouse and Berlin entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Mulhouse, the regulation applies in the same way.

What are the conditions for United Feeder Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Mulhouse airport.
• Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

The impact of a strike on your United Feeder Service compensation

Don't be fooled by United Feeder Service's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at EuroAirport Basel-Mulhouse-Freiburg Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Mulhouse airport in case of prolonged wait?

If EuroAirport Basel-Mulhouse-Freiburg Airport airport becomes your temporary residence because of United Feeder Service, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to EuroAirport Basel-Mulhouse-Freiburg Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from United Feeder Service?

It is strongly recommended to keep your United Feeder Service boarding pass and any communication relating to the delay suffered at EuroAirport Basel-Mulhouse-Freiburg Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight BSL-SXF to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Mulhouse to Berlin can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against United Feeder Service on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Mulhouse - Berlin line.

Experts in aviation law have a colossal history of United Feeder Service convictions, which is a decisive advantage.