Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Palermo — London

Planned legal compensation: 400 €

Was your flight between Palermo / Punta Raisi Airport (PMO) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
United Feeder Service

Check my flight United Feeder Service

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Your entitlement: United Feeder Service flight from Palermo to London

The flight PMO → LGW by United Feeder Service suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

With 1 778 km between Palermo / Punta Raisi Airport and London Gatwick Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palermo / Punta Raisi Airport (PMO)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 778 km (~2h13)
  • Applicable compensation: 400 €

Did you know? Even if United Feeder Service is a non-EU carrier, if the flight departs from Palermo / Punta Raisi Airport, EU regulation applies completely.

How to know if the flight United Feeder Service Palermo - London is eligible?

Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at London|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|United Feeder Service is responsible for|the fault lies with} United Feeder Service.

A little-known fact: you have 5 years in France to file your claim against United Feeder Service for the Palermo→London flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palermo airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palermo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

The rule is simple: if United Feeder Service's employees go on strike, it is a risk that {the airline|United Feeder Service} must manage. Consequently, {your compensation|the 400€} is maintained.

However, if air traffic controllers at Palermo / Punta Raisi Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Palermo airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 3 hours for flights between 1500 and 3500 km, United Feeder Service must automatically provide the regulatory care to all passenger{s} waiting at Palermo.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of United Feeder Service.

Steps: how to get your 400 € from United Feeder Service?

It is strongly recommended to keep your United Feeder Service boarding pass and all communications regarding the delay at Palermo / Punta Raisi Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

On the PMO→LGW line, delays can differ depending on the responsiveness of United Feeder Service's legal department.

If your case is well-documented regarding the Palermo → London disruption, certain platforms even purchase your claim. You receive your money in record time!

What to do faced with silence or refusal from the airline?

An unjustified rejection from United Feeder Service is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

A recovery firm will know precisely how to rebut United Feeder Service's excuses, having access to certified weather records and traffic reports from Palermo / Punta Raisi Airport to prove the airline's fault.

Help & Information

Frequently Asked Questions: Flight Palermo - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Palermo to London?

According to European Regulation EC 261/2004, the distance between PMO and LGW being 1 778 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant