Disrupted flight (EC 261/2004)

Flight compensation United Feeder Service:
Paris — Athens

Planned legal compensation: 400 €

Was your flight between Paris-Orly Airport (ORY) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight United Feeder Service Paris - Athens

If your trip departing from Paris-Orly Airport and arriving at Eleftherios Venizelos International Airport operated by United Feeder Service was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 105 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 2 105 km (~2h38)
  • Applicable compensation: 400 €

Did you know? Even if United Feeder Service is a non-EU airline, if the flight takes off from Paris-Orly Airport, the European regulation applies in full.

How to know if the flight United Feeder Service Paris - Athens is eligible?

Check your actual arrival time at Athens. If United Feeder Service made you wait more than three hours on the tarmac at Eleftherios Venizelos International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for United Feeder Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to United Feeder Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your United Feeder Service compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Athens trip is due to an internal strike within United Feeder Service, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Paris-Orly Airport or European air traffic control is an external cause over which United Feeder Service has no control.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Paris-Orly Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your ORY-ATH trip.

Steps: how to get your 400 € from United Feeder Service?

Starting a procedure against United Feeder Service for a flight from Paris to Athens can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight ORY-ATH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Eleftherios Venizelos International Airport can drag on if you don't follow up.

A collective action on the United Feeder Service flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Athens line.

In the last instance, it is the summons to court that often unlocks the payment. The company United Feeder Service will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Paris - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled United Feeder Service flight from Paris to Athens?

According to European Regulation EC 261/2004, the distance between ORY and ATH being 2 105 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from United Feeder Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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