Flight compensation US Airways:
Madrid — New York

Claim your compensation for US Airways Madrid - New York

The endless wait at Madrid Barajas International Airport towards New York with US Airways doesn't have to go uncompensated. Let's explore your options.

EU law strictly protects passenger rights. For 5 762 km, the legal compensation is owed if {the airline is at fault|US Airways bears responsibility}. The maximum amount applies to this distance.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight US Airways Madrid - New York is eligible?

To determine if your journey between Madrid and New York qualifies for compensation, the main criterion is the delay at destination ({not the departure delay|measured at John F Kennedy International Airport}). It must exceed 3 hours.

Watch out for traps: US Airways might try to have you sign a waiver. Don't accept anything before checking with a legal professional.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at New York.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

Not every strike{s} release the airline from its duties. If your Madrid → New York delay was caused by an internal strike at US Airways, EU courts have recently ruled that compensation is owed.

A strike by air traffic control at Madrid Barajas International Airport or Eurocontrol is an independent circumstance over which US Airways cannot act.

What are your rights at Madrid airport in case of prolonged wait?

Care is due after 2h of delay for this route. US Airways must guarantee the wellbeing of passengers stranded at Madrid. For flights over 3500 km, the assistance obligation begins after 4 hours.

The law is unambiguous: care is never a goodwill gesture from US Airways. It is a legal obligation enforceable in court.

Steps: how to get your 600 € from US Airways?

Airlines like US Airways have whole departments specialised in deterring unassisted passengers. Against this imbalance, having an expert makes all the difference.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait over 6 months for a response from US Airways. An expert can significantly speed things up.

By entrusting the recovery of your 600€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Don't believe US Airways's letter stating that Madrid's airport was hit by weather without checking official reports.

Specialist lawyers have a extensive catalogue of judgments against US Airways, which is a decisive advantage in negotiations.