Flight compensation US Airways:
Milano — Lisbon
Was your flight between Malpensa International Airport (MXP) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight US Airways
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
How to be compensated by US Airways on the Milano (MXP) - Lisbon (LIS) line
Have you experienced a major inconvenience during your trip between Milano and Lisbon with US Airways? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 1 652 km of flight, the company US Airways is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Malpensa International Airport (MXP)
- Arrival airport: Lisbon Portela Airport (LIS)
- Flight distance: 1 652 km (~2h04)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight US Airways Milano - Lisbon is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Lisbon Portela Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, US Airways owes you 400 €.
Keeping your travel documents for the US Airways MXP-LIS flight is crucial to prove that you were present at boarding at Milano.
What are the conditions for US Airways to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Milano airport.
-
Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Milano, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your US Airways compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by US Airways staff (pilots, flight attendants) and an external strike.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Milano - Lisbon flight.
What are your rights at Milano airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Malpensa International Airport airport, US Airways is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Malpensa International Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from US Airways?
The formal notice letter and the collection of evidence of delay at Lisbon Portela Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Don't fill out complex forms on the US Airways website. Go through a passenger defense portal to secure your 400 € indemnity.
How long does it take to get the 400 € compensation?
On the MXP-LIS line, delays can vary according to the reactivity of US Airways's legal department.
The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by US Airways is often a maneuver to encourage the traveler to abandon their 400 €.
For your 400 €, don't compromise with US Airways without the opinion of a professional who knows the real value of your prejudice at Milano.
Frequently Asked Questions: Flight Milano - Lisbon
Everything you need to know about your request under European Union law.