Flight compensation US Airways:
Milano — New York

Refund and compensation US Airways: route Milano to New York

Your claim for compensation for the US Airways flight from Milano to New York deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 6 413 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like US Airways.

How to know if the flight US Airways Milano - New York is eligible?

To determine if your trip between Milano and New York entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Milano, the regulation applies in the same way.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at New York.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

A work stoppage of US Airways crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Malpensa International Airport or European air traffic control is an external cause over which US Airways has no control.

What are your rights at Milano airport in case of prolonged wait?

During these long hours of waiting in the Malpensa International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Malpensa International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from US Airways?

Starting a procedure against US Airways for a flight from Milano to New York can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Milano to John F Kennedy International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against US Airways on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take US Airways's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company US Airways will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.