Flight compensation US Airways:
Milano — New York

US Airways passengers Milano-New York: what to do to file a claim

You were due to travel with US Airways from Milano to New York and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 6 413 km between Malpensa International Airport and John F Kennedy International Airport, CE 261 guarantees a lump-sum compensation of 600€ per person.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight US Airways Milano - New York is eligible?

Three criteria are required to establish your right to 600€: {delay exceeds 3h at New York|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|US Airways is responsible for|the fault lies with} US Airways.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Milano, the CE 261 applies equally.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at New York.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

An specialist firm can easily identify whether the strike that impacted your US Airways Milano→New York flight is an internal or external cause.

What are your rights at Milano airport in case of prolonged wait?

Here is what US Airways owes you if your flight is delayed at Malpensa International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Even in force majeure cases, the right to assistance at Milano still applies. The hotel must be provided if US Airways delays your flight overnight.

Steps: how to get your 600 € from US Airways?

The journey to claim 600€ from US Airways begins by drafting a registered letter. {Without a response within 6 weeks|If US Airways doesn't reply}, legal escalation becomes necessary.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like US Airways sometimes prioritise cases handled by legal professionals to avoid additional costs. Long-haul claims, with higher amounts, are sometimes processed more slowly.

By entrusting the recovery of your 600€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Milano → New York route.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.