Flight compensation US Airways:
Paris — Chicago

Refund and compensation US Airways: route Paris to Chicago

The CDG - ORD route operated by US Airways experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Charles de Gaulle International Airport, you are protected by the EU's legal framework. The distance of 6 664 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from US Airways, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight US Airways Paris - Chicago is eligible?

Don't confuse ticket refund and legal compensation! Even if US Airways offers you a voucher for your Paris - Chicago flight, you can still claim the 600 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Chicago.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Chicago trip is due to an internal strike within US Airways, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for US Airways.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your CDG-ORD trip.

Steps: how to get your 600 € from US Airways?

For your Paris - Chicago trip, every minute counts. Note the reasons given by US Airways staff at the Charles de Gaulle International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from US Airways. An expert can reduce this time by half.

A collective action on the US Airways flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Chicago line.

Experts in aviation law have a colossal history of US Airways convictions, which is a decisive advantage.