Flight compensation US Airways:
Rome — Charlotte

Get your US Airways flight compensation for the route Rome - Charlotte

No one likes waiting for hours at the airport. If US Airways did not respect its scheduled times for your Rome - Charlotte flight, the law is on your side.

Fortunately, for this specific route with a distance of 7 726 km, EC Regulation 261/2004 requires US Airways to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight US Airways Rome - Charlotte is eligible?

For an US Airways flight from Rome to Charlotte, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for US Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Charlotte.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to US Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your US Airways compensation

Don't be fooled by US Airways's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, US Airways is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Leonardo Da Vinci (Fiumicino) International Airport, US Airways must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Leonardo Da Vinci (Fiumicino) International Airport terminal is also included in the legal package due by US Airways.

Steps: how to get your 600 € from US Airways?

The formal notice letter and the collection of evidence of delay at Charlotte Douglas International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of US Airways.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from US Airways. An expert can reduce this time by half.

A collective action on the US Airways flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take US Airways's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of US Airways convictions, which is a decisive advantage.