Flight compensation Vietnam Airlines:
Paris — Ho Chi Minh City

Claim and compensation for flight Vietnam Airlines Paris - Ho Chi Minh City

Your claim for compensation for the Vietnam Airlines flight from Paris to Ho Chi Minh City deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Paris and Ho Chi Minh City (10 105 km), the European scale provides automatic financial protection in case of failure by Vietnam Airlines.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Vietnam Airlines is a non-EU airline, if the flight takes off from Charles de Gaulle International Airport, the European regulation applies in full.

How to know if the flight Vietnam Airlines Paris - Ho Chi Minh City is eligible?

Check your actual arrival time at Ho Chi Minh City. If Vietnam Airlines made you wait more than three hours on the tarmac at Tan Son Nhat International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Vietnam Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Ho Chi Minh City.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Vietnam Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Vietnam Airlines compensation

When a social movement disrupts your itinerary to Tan Son Nhat International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Charles de Gaulle International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Vietnam Airlines?

It is strongly recommended to keep your Vietnam Airlines boarding pass and any communication relating to the delay suffered at Charles de Gaulle International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight CDG-SGN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

On the CDG-SGN line, delays can vary according to the reactivity of Vietnam Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Paris - Ho Chi Minh City section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Vietnam Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Charles de Gaulle International Airport airport to prove their faults.