Flight compensation Vueling Airlines:
Barcelona — Florence

Refund and compensation Vueling Airlines: route Barcelona to Florence

If your trip departing from Barcelona International Airport and arriving at Firenze / Peretola Airport operated by Vueling Airlines was disrupted, you are not alone against the airline.

Given the route between Barcelona and Florence (798 km), the European scale provides automatic financial protection in case of failure by Vueling Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Vueling Airlines.

How to know if the flight Vueling Airlines Barcelona - Florence is eligible?

Don't confuse ticket refund and legal compensation! Even if Vueling Airlines offers you a voucher for your Barcelona - Florence flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 798 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Vueling Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Florence.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Vueling Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Barcelona - Florence trip is due to an internal strike within Vueling Airlines, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Vueling Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Barcelona airport in case of prolonged wait?

During these long hours of waiting in the Barcelona International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Barcelona remains valid. The hotel is due if Vueling Airlines offsets your flight by one night.

Steps: how to get your 250 € from Vueling Airlines?

Starting a procedure against Vueling Airlines for a flight from Barcelona to Florence can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BCN-FLR to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Barcelona to Firenze / Peretola Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Vueling Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Vueling Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Vueling Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.