Flight compensation Vueling Airlines:
Barcelona — Vienna

Refund and compensation Vueling Airlines: route Barcelona to Vienna

If your trip departing from Barcelona International Airport and arriving at Vienna International Airport operated by Vueling Airlines was disrupted, you are not alone against the airline.

Given the route between Barcelona and Vienna (1 370 km), the European scale provides automatic financial protection in case of failure by Vueling Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Vueling Airlines is a non-EU airline, if the flight takes off from Barcelona International Airport, the European regulation applies in full.

How to know if the flight Vueling Airlines Barcelona - Vienna is eligible?

To determine if your trip between Barcelona and Vienna entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Barcelona, the regulation applies in the same way.

What are the conditions for Vueling Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Vueling Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Barcelona - Vienna trip is due to an internal strike within Vueling Airlines, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Vueling Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Barcelona airport in case of prolonged wait?

Don't buy your food without first asking Vueling Airlines for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Barcelona remains valid. The hotel is due if Vueling Airlines offsets your flight by one night.

Steps: how to get your 250 € from Vueling Airlines?

It is strongly recommended to keep your Vueling Airlines boarding pass and any communication relating to the delay suffered at Barcelona International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight BCN-VIE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Vueling Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Vueling Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Barcelona - Vienna line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.