Disrupted flight (EC 261/2004)

Flight compensation Vueling Airlines:
Brussels — Venice

Planned legal compensation: 250 €

Was your flight between Brussels Airport (BRU) and Venezia / Tessera - Marco Polo Airport (VCE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Vueling Airlines Brussels - Venice

The BRU - VCE route operated by Vueling Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Brussels and Venice (836 km), the European scale provides automatic financial protection in case of failure by Vueling Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Brussels Airport (BRU)
  • Arrival airport: Venezia / Tessera - Marco Polo Airport (VCE)
  • Flight distance: 836 km (~1h03)
  • Applicable compensation: 250 €

This is not a commercial gesture from Vueling Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Vueling Airlines Brussels - Venice is eligible?

To determine if your trip between Brussels and Venice entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Vueling Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Venice.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Brussels airport.
  • Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Brussels, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Vueling Airlines compensation

Don't be fooled by Vueling Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Vueling Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Brussels airport in case of prolonged wait?

If Brussels Airport airport becomes your temporary residence because of Vueling Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Brussels shouldn't cost you a penny more than originally planned for your BRU-VCE trip.

Steps: how to get your 250 € from Vueling Airlines?

For your Brussels - Venice trip, every minute counts. Note the reasons given by Vueling Airlines staff at the Brussels Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Vueling Airlines. An expert can reduce this time by half.

A collective action on the Vueling Airlines flight from Brussels can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Brussels - Venice line.

In the last instance, it is the summons to court that often unlocks the payment. The company Vueling Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Brussels - Venice

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Vueling Airlines flight from Brussels to Venice?

According to European Regulation EC 261/2004, the distance between BRU and VCE being 836 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Vueling Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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