Disrupted flight (EC 261/2004)

Flight compensation Vueling Airlines:
Florence — Barcelona

Planned legal compensation: 250 €

Was your flight between Firenze / Peretola Airport (FLR) and Barcelona International Airport (BCN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Vueling Airlines flight compensation from Florence to Barcelona

Have you experienced a major inconvenience during your trip between Florence and Barcelona with Vueling Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 798 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Firenze / Peretola Airport (FLR)
  • Arrival airport: Barcelona International Airport (BCN)
  • Flight distance: 798 km (~0h60)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Vueling Airlines Florence - Barcelona is eligible?

The compensation for flight FLR-BCN is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Firenze / Peretola Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Vueling Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Barcelona.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Florence airport.
  • Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Florence, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Vueling Airlines compensation

When a social movement disrupts your itinerary to Barcelona International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Firenze / Peretola Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Florence airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Firenze / Peretola Airport, Vueling Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Firenze / Peretola Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Vueling Airlines?

The amicable route with Vueling Airlines to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the Vueling Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Vueling Airlines to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Vueling Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Vueling Airlines is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Vueling Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Florence - Barcelona

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Vueling Airlines flight from Florence to Barcelona?

According to European Regulation EC 261/2004, the distance between FLR and BCN being 798 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Vueling Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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