Flight compensation Vueling Airlines:
Gran Canaria — Malaga

Refund and compensation Vueling Airlines: route Gran Canaria to Malaga

If your trip departing from Gran Canaria Airport and arriving at Malaga operated by Vueling Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 410 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Vueling Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Vueling Airlines Gran Canaria - Malaga is eligible?

Check your actual arrival time at Malaga. If Vueling Airlines made you wait more than three hours on the tarmac at Malaga, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Gran Canaria, the regulation applies in the same way.

What are the conditions for Vueling Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Malaga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Vueling Airlines compensation

Don't be fooled by Vueling Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Vueling Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Gran Canaria airport in case of prolonged wait?

During these long hours of waiting in the Gran Canaria Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Gran Canaria Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Vueling Airlines?

Starting a procedure against Vueling Airlines for a flight from Gran Canaria to Malaga can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gran Canaria to Malaga can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Vueling Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Vueling Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.