Disrupted flight (EC 261/2004)

Flight compensation Vueling Airlines:
Nantes — Rome

Planned legal compensation: 250 €

Was your flight between Nantes Atlantique Airport (NTE) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Vueling Airlines: route Nantes to Rome

The NTE - FCO route operated by Vueling Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Nantes and Rome (1 247 km), the European scale provides automatic financial protection in case of failure by Vueling Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Nantes Atlantique Airport (NTE)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 1 247 km (~1h34)
  • Applicable compensation: 250 €

Did you know? Even if Vueling Airlines is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight Vueling Airlines Nantes - Rome is eligible?

To determine if your trip between Nantes and Rome entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Nantes, the regulation applies in the same way.

What are the conditions for Vueling Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Nantes airport.
  • Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Nantes, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Vueling Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Nantes - Rome trip is due to an internal strike within Vueling Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Nantes Atlantique Airport or European air traffic control is an external cause over which Vueling Airlines has no control.

What are your rights at Nantes airport in case of prolonged wait?

During these long hours of waiting in the Nantes Atlantique Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Nantes shouldn't cost you a penny more than originally planned for your NTE-FCO trip.

Steps: how to get your 250 € from Vueling Airlines?

For your Nantes - Rome trip, every minute counts. Note the reasons given by Vueling Airlines staff at the Nantes Atlantique Airport counter during the incident.

By entrusting your case regarding flight NTE-FCO to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Nantes to Leonardo Da Vinci (Fiumicino) International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Vueling Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Vueling Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Nantes - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Vueling Airlines flight from Nantes to Rome?

According to European Regulation EC 261/2004, the distance between NTE and FCO being 1 247 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Vueling Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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