Disrupted flight (EC 261/2004)

Flight compensation Vueling Airlines:
Palma de Mallorca — Lyon

Planned legal compensation: 250 €

Was your flight between Palma De Mallorca Airport (PMI) and Lyon (LYS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right: Vueling Airlines flight between Palma de Mallorca and Lyon

The route PMI - LYS by Vueling Airlines was disrupted? Whatever the cause, you could qualify for financial compensation.

Given the route between Palma de Mallorca and Lyon (713 km), the EU scale provides for automatic protection in case of a breach by Vueling Airlines. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: Lyon (LYS)
  • Flight distance: 713 km (~0h53)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Vueling Airlines, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Vueling Airlines Palma de Mallorca - Lyon is eligible?

Be sure to save your travel documents for the Vueling Airlines PMI→LYS flight. They constitute the key proof of your check-in.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Vueling Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lyon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Vueling Airlines compensation

Not all strike{s} exempt the airline from its obligations. If your Palma de Mallorca - Lyon delay was caused by an staff strike at Vueling Airlines, the CJEU have confirmed that this entitles you to a payout.

Even if the 250€ are not payable due to an external strike at Palma de Mallorca, assistance (meals/hotel) stays mandatory Vueling Airlines. Keep this in mind.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

If Palma De Mallorca Airport becomes your temporary home because of Vueling Airlines, know that your basic needs must be met by the airline. Assistance is due from 2 hours for flights of this distance.

Even in extraordinary circumstances, the right to assistance at Palma de Mallorca remains valid. The hotel is owed if Vueling Airlines pushes your flight by a day.

Steps: how to get your 250 € from Vueling Airlines?

First concrete step: send a formal email to Vueling Airlines's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

By entrusting your PMI-LYS case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Vueling Airlines. An expert can significantly speed things up.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Know that Vueling Airlines doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Vueling Airlines}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - Lyon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Vueling Airlines flight from Palma de Mallorca to Lyon?

According to European Regulation EC 261/2004, the distance between PMI and LYS being 713 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Vueling Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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