Flight compensation Vueling Airlines:
Sevilla — Bilbao
Was your flight between Sevilla Airport (SVQ) and Bilbao Airport (BIO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Vueling Airlines Sevilla - Bilbao
If your trip departing from Sevilla Airport and arriving at Bilbao Airport operated by Vueling Airlines was disrupted, you are not alone against the airline.
Given the route between Sevilla and Bilbao (701 km), the European scale provides automatic financial protection in case of failure by Vueling Airlines.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Sevilla Airport (SVQ)
- Arrival airport: Bilbao Airport (BIO)
- Flight distance: 701 km (~0h53)
- Applicable compensation: 250 €
Did you know? Even if Vueling Airlines is a non-EU airline, if the flight takes off from Sevilla Airport, the European regulation applies in full.
How to know if the flight Vueling Airlines Sevilla - Bilbao is eligible?
Check your actual arrival time at Bilbao. If Vueling Airlines made you wait more than three hours on the tarmac at Bilbao Airport, your claim is legitimate.
Also note that the distance of 701 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.
What are the conditions for Vueling Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Sevilla airport.
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Airline responsibility: The problem must be attributable to Vueling Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Sevilla, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Vueling Airlines compensation
Not all strikes exempt the company from its obligations. If the delay of your Sevilla - Bilbao trip is due to an internal strike within Vueling Airlines, the European justice recently ruled that this entitles to compensation.
A strike by weather services at Sevilla Airport or European air traffic control is an external cause over which Vueling Airlines has no control.
What are your rights at Sevilla airport in case of prolonged wait?
During these long hours of waiting in the Sevilla Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Sevilla Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 250 € from Vueling Airlines?
For your Sevilla - Bilbao trip, every minute counts. Note the reasons given by Vueling Airlines staff at the Sevilla Airport counter during the incident.
If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.
How long does it take to get the 250 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Sevilla to Bilbao Airport can drag on if you don't follow up.
Technology today allows real-time tracking of the progress of your request against Vueling Airlines on your smartphone.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Sevilla - Bilbao line.
Experts in aviation law have a colossal history of Vueling Airlines convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Sevilla - Bilbao
Everything you need to know about your request under European Union law.